Our engagement with the community focuses on ensuring public safety through a range of proactive and responsive measures. We respond promptly to emergencies such as accidents, natural disasters, and criminal activities, while coordinating resources to manage these incidents effectively. In addition, we actively educate the public on safety tips, emergency preparedness, and prevention strategies through workshops and community events. Building strong relationships with local organizations, businesses, and residents is a key priority, as it enables us to understand their needs and concerns.

There is no need to find or phone anyone except to JOC where the call Centre is based and all departments could be reached directly. On estimate the (044) 606 5000 number receives 300 calls per day which can escalate in Holiday times to 1500/MORE, this excludes calls to SAPS, The Fire Dept, Law enforcement and traffic and or some cases directly to the Operators.